Conflict management refers to the way that you handle disagreements. In this course, you will master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills.
Although there are many reasons people disagree, many conflicts revolve around:

• Personal values (real or perceived)
• Perceptions
• Conflicting goals
• Power dynamics
• Communication style

Conflict management is an umbrella term for the way we identify and handle conflicts fairly and efficiently. The goal is to minimize the potential negative impacts that can arise from disagreements and increase the odds of a positive outcome.
At SK Consultancy, we will introduce you to the 5 conflict management styles which include Accommodating, Avoiding, Collaborating, Competing and Compromising.
You’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations.
You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies.